Privacy Policy

Last Updated: [Insert Date]

Welcome to Surf Supplyz (“we”, “us”, or “our”), your trusted source for surf gear and apparel at surfsupplyz.com. We respect your privacy and are committed to protecting your personal information with the same care we put into selecting our surf products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

Like catching the perfect wave, we only take what we need:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number.
• Browsing Information: We collect data about your interactions with our site including pages visited, products viewed, and referring URLs.
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information to make your Surf Supplyz experience as smooth as a glassy wave:

• Process your orders and deliver your surf gear worldwide (except some Asian and remote regions)
• Provide customer support and respond to your inquiries
• Improve our website and product offerings
• Send you relevant promotions (only if you opt-in)
• Prevent fraud and enhance security

3. Sharing of Information

We respect your privacy like we respect the ocean – we don’t pollute it with unnecessary sharing:

• Service Providers: We share information with trusted partners who help us operate our business (payment processors, shipping carriers) under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data like a good surfboard protects you from wipeouts:

• All transactions are encrypted using 256-bit SSL technology
• We never store full payment details on our servers
• We implement industry-standard security measures to protect against unauthorized access
• Data is stored on secure servers with limited access

5. Your Rights

You have rights regarding your personal information, just like you have the right to catch that perfect wave:

• Access: You can request details of the personal information we hold about you.
• Correction: You can update or correct your information through your account or by contacting us.
• Deletion: You can request deletion of your personal information, subject to legal requirements.
• Opt-out: You can unsubscribe from marketing communications at any time.

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us provide a better shopping experience:

• Essential Cookies: Necessary for the website to function (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to show relevant ads (you can opt-out)

You can control cookies through your browser settings, but some features may not work properly without them.

7. International Data Transfers

As we serve surfers worldwide (except some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally, just like we update our surf gear selection. We’ll notify you of significant changes by posting the new policy on our site with an updated date.

10. Contact Us

Mahalo for trusting Surf Supplyz with your information. Now get back to what really matters – catching those waves!

– The Surf Supplyz Crew